Veritas Business Critical Services Government (GOV) 36 month(s)

Business Critical Services extend beyond rapid break-fix technical support. With proactive services and specialized support staff that develop an understanding of your business IT needs, our Business Critical Services help stabilize your infrastructure, optimize your IT operations, and provide rapid response when you need it.

 

• Your Business Critical Account Manager (BCAM) acts as a single point of contact to manage your support experience
• Coordinates quarterly business reviews and success plans
• Customizes Support Services to fit your business needs
• Coordinates more seamless software upgrades
• Helps organize Proactive Support delivery
• Acts as a trusted advisor to help you succeed