| Response Time | Repaired within 3-7 business days |
| HP segment | Business, Enterprise |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Service method | Depot repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Courier pick up and return |
| Additional support option | Accidental damage protection; Defective media retention |
| Number of years | 3 year(s) |
| Service time (hours x days) | 9x5 |
| Support type | Pickup and return |