| Attribute name | Attribute value |
|---|---|
| Response Time | Next business day response |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Service method | Onsite repair |
| Additional support option | Defective media retention |
| Supplier features | |
| Support type | Onsite repair |